Products whose sixth digit from the left is '1' or '0'. This firmware update is for products with the following serial numbers. Poor quality manuals – no manual in your language or unreadable photocopies are often supplied by “grey” retailers. Please check the serial number at the back of the Monitor.
Hazardous or poor quality non-Canon power cords or mains adaptors – unsafe third party products may be included which are not approved by Canon and do not satisfy local regulations. Alternatively, if warranty servicing is provided by the seller it may be provided by independent service centres, whose warranty services are not in line with Canon standards. If the seller is located outside of your region, then you may not receive the help you expect from the seller. It is up to the retailer to provide warranty support for grey goods. The serial number on the product, box and card should match. For EOS R, the box should contain a Product Serial Number Card with the product serial number printed on it. Refunds and returns may be difficult or impossible - as sellers outside your region may not be subject to your local consumer legislation on product returns.Ĭonsumer warranty may be not available - grey goods will not be eligible to benefit from local Canon warranty support. A Canon warranty appropriate for your region should be provided. Lenstag now has free apps for iOS and Android in multiple languages.
Extra import duties or customs charges – these may be imposed on top of the quoted grey goods’ price. Lenstag is a service that curbs camera and lens theft by collecting serial numbers from your gear and keeping them in a registry to be flagged and indexed online if they get ever stolen.